Policy Change Request
Request an adjustment to an existing policy.
View request detailsExisting Client Service Center
Your policy. Your next step.
Find the right request, gather the details, and connect with our team. For urgent help, call during office hours.
What do you need today?
Add, replace, or remove a vehicle
Tell us exactly which vehicle is changing and when.
View request detailsAdd or remove a driver
Help us review a change to the drivers on your policy.
View request detailsMortgagee or lienholder change
Send the lender information needed to review your policy update.
View request detailsAddress & contact updates
Keep your policy and agency contact information current.
View request detailsCertificate of Insurance Request
Share the certificate-holder details and requirements for agency review.
View request detailsProof of insurance & ID cards
Request a copy of an insurance card or proof of coverage.
View request detailsBilling & payment assistance
Get help finding the right billing resource.
View request detailsPolicy & coverage review
Request a conversation about your current protection.
View request detailsClaims assistance
Ask our agency for help with an existing claim or with finding the reporting contact.
View request detailsCancellation request
Ask the agency to review cancellation requirements.
View request detailsSend supporting documents
Find the right way to share documents for an agency request.
View request detailsGeneral service request
Send a question or request that does not fit another category.
View request detailsA request starts a review.
A request is not a confirmed policy change.
Online forms send a request to Dunton Insurance Agency for review, not directly to your insurance carrier. Insurance coverage cannot be bound, changed, or cancelled through this website or email. All requests require review and confirmation by a licensed representative or the insurance carrier. Do not assume a requested change or effective date is approved until you receive written confirmation from our agency or your carrier specifying the change and its effective date.
Please allow 1 business day for an agency response; completing a change may take longer. Requests are reviewed Monday–Friday, 8:30 AM–4:30 PM Eastern, excluding holidays. For a time-sensitive request, call 724-776-4646 during office hours.
Online requests and email are reviewed during office hours. Sending a request does not confirm coverage, a change, a cancellation, or a payment. For payment deadlines or an urgent claim, use your carrier’s customer resources.